Privacy Policy

At Bann Supplements, we are committed to maintaining the trust and confidence of you, our customers and visitors of our websites.

In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies, businesses or other third parties for marketing purposes. It’s something we really don’t like and strongly disagree with. In this Privacy Policy, we will provide you with the details of what data we collect, for what reason and how we keep it secure.

1. Website Cookies :

Cookies allow web applications to respond to you as an individual. A cookie is simply a tiny text file that sits on your hard drive, which the website uses to improve your experience. Further explanation of what the cookies on this website do are explained below:

1.1 Orders processing related cookies

This site offers e-commerce facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

1.2 Disabling Cookies

You can prevent cookies being used by adjusting the settings on your browser (see your browser help for how to do this). Be aware that disabling cookies will usually result in disabling certain functionality and features of this website.

1.3 Order Processing :

As with all shopping websites, when you placed an order with us we collect the personal information needed to process your order. This is your name, e-mail address and delivery address. We also need this information to notify you of any delays or problems with your order.

When placing an order through our website you will be transferred to a secure website at our payment service provider PayPal for the taking of your payment. Bann Supplements does not have access to any of your credit or debit card details. Our payment service provider handles all card transactions in a secure and encrypted environment.

When someone visits this website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

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2. SMS Privacy Policy

2.1 Collection and use of phone numbers for SMS marketing

We collect your phone numbers only when you have opted in to receive SMS marketing. You can opt in to receive SMS messages on our homepage or at checkout.

Your phone number is primarily used to provide you with personalised services, updates, and promotional offers. These messages may relate to our products, services, discounts, or any updates that we think may interest you. Message and data rates by your carrier may apply.

Our website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS

We do not pass on or sell your data to third parties for marketing purposes.

 

2.2 Opting out of SMS

If at any time you wish to stop receiving marketing SMS from us, you can opt out by texting STOP to opt-out.

Please note that the opt-out process may take several business days to become effective. During this period, you may still receive some messages from us.

Once you have opted out, we will not send you any more SMS messages.

You can object to the use of your personal data at any time.

 

Changes to Privacy Policy :

We may update this Privacy Policy from time to time so please do check back for any changes.